Privacy policy

Last updated 11 September 2026

This policy explains what personal information Beyond The Bottles Enterprises (RC 9802759), trading as Beyond The Bottle, collects, why we collect it, who we share it with, and the choices you have. We’ve kept it plain, because you should be able to understand it without a lawyer. In short: we collect only what we need to take your order and deliver it, we use one advertising pixel to measure our TikTok ads (you can switch it off), and we never sell your information.

Who we are

We are Beyond The Bottles Enterprises, a business registered in Nigeria under RC 9802759 and trading as Beyond The Bottle. We sell graded perfume oils and perfumery supplies in Nigeria. For anything to do with your information, you can reach us on WhatsApp at +234 813 219 4651. We are the data controller for the information described here, which means we decide what is collected and why.

What we collect

We only collect information you give us when you place an order or send an enquiry:

• Order details. When you build an order in your cart, we collect the name and delivery location you type in, along with the items and total. This is used to prepare the WhatsApp message you send us.
• Bulk enquiries. When you use the bulk form, we collect what you’re asking for, the rough quantity, your delivery location, and any note you add.
• Your messages. When you contact us on WhatsApp, we receive your WhatsApp number and whatever you write to us, so we can confirm and fulfil your order.
• Basic technical data. Like any website, our hosting provider automatically records standard technical information (such as your device’s IP address and browser type) to serve the pages and keep the site secure.
• How you use the site (TikTok Pixel). We advertise on TikTok, and we use the TikTok Pixel to see which ads lead to real orders. It records the pages you view, the items you add to your order, and when you start sending an order on WhatsApp, along with your IP address, device and browser details, and an identifier stored in a cookie on your device. It does not record your name, your delivery address, or anything you type into the order form, and it cannot see your WhatsApp conversation with us.

What we don’t do

We think it’s worth being clear about what we don’t collect. We don’t take card or bank details on this website, and we don’t hold accounts or passwords. We don’t run a marketing mailing list, and we never sell your information to anyone. The one piece of tracking we do run is the TikTok Pixel described above, and it’s there to measure our own ads — the name, address and order details you give us are never sent to it.

Why we use it

We use your information for a small number of clear purposes, and each one has a lawful basis under Nigeria’s Data Protection Act:

• To take and deliver your order — because it’s necessary to do what you asked and complete the purchase (contractual necessity). We don’t need your consent for this, and there’s no box to tick.
• To answer your questions and enquiries — because you contacted us and it’s in both our interests to reply (legitimate interest, and steps towards a possible order).
• To keep proper business records — for our own accounts and to meet tax and record-keeping obligations (legal obligation and legitimate interest).
• To measure our advertising — so we can tell which TikTok ads actually lead to orders and stop paying for the ones that don’t (legitimate interest). You can opt out at any time — see “Cookies and your browser” below.

Who we share it with

We share your information only where it’s needed to complete your order, and only with:

• WhatsApp (Meta). Orders and enquiries are confirmed over WhatsApp, so your message and number are handled by WhatsApp under its own privacy policy.
• Our delivery partners. We give the courier the name and delivery address needed to get your order to you.
• Google. We keep a record of website orders (name, location, items, and total) in a private Google Sheet so we can track and fulfil them. Google processes this on our behalf as our service provider.
• TikTok. The TikTok Pixel sends the browsing activity described above to TikTok, which uses it to report on our ads and to improve who its ads are shown to, under its own privacy policy. No name, address or order message is sent.
• Our hosting provider. Our website host processes the basic technical data above to serve the site.

We don’t share your information with anyone else, and we don’t sell it. WhatsApp, Google and TikTok are all based outside Nigeria, so information handled by them is processed abroad under their own privacy terms and the safeguards they publish.

Cookies and your browser

Your cart and your favourites are saved in your own browser (in local storage on your device) so your order isn’t lost as you move between pages, and a scent you save stays saved until you remove it or clear your browsing data. Both stay on your device and aren’t sent to us as a tracking record, so we can’t see what you’ve saved unless you tell us.

We do use one advertising cookie: the TikTok Pixel sets an identifier on your device so TikTok can tell that someone who saw our ad later placed an order. It doesn’t carry your name or your order details.

How to turn it off. You can block it at any time — refuse or delete cookies in your browser settings, turn on your browser’s tracking protection, or use an ad blocker. In the TikTok app you can also switch off ad personalisation under Settings and privacy → Ads. Blocking it doesn’t affect your order in any way: the cart, the checkout and the WhatsApp handoff all work exactly the same.

How long we keep it

We keep order and enquiry records only as long as we reasonably need them, to run the business and to meet our tax and accounting obligations, and then we remove them. WhatsApp conversations remain in WhatsApp until you or we delete them. You can ask us to delete the information we hold about you at any time (see your rights below).

Your rights

Under the Nigeria Data Protection Act, you have the right to ask us to:

• See the information we hold about you.
• Correct anything that’s wrong or out of date.
• Delete your information, where we don’t need to keep it for a legal reason. We’ll remove what we hold, though records already shared with a courier or held in WhatsApp are governed by their own policies.
• Object to or restrict how we use it, and ask for a copy in a portable form.

To use any of these, just message us on WhatsApp (+234 813 219 4651). If you’re not happy with how we’ve handled your information, you can complain to the Nigeria Data Protection Commission (NDPC).

Keeping your data safe

We keep the information we hold to a minimum, limit who can see it, and use reputable providers for the tools above. No system is ever perfectly secure, but we take reasonable care to protect what you share with us.

Children

Our products and this website are meant for adults, and we don’t knowingly collect information from children. If you believe a child has sent us their information, contact us and we’ll remove it.

Changes to this policy

If our practices change, we’ll update this page and the date at the top. The version shown when you place an order is the one that applies to that order. See also our terms & disclaimers.